Refund Policy

Online shopping has its own perks but sometimes it fails and a customer needs to claim for a refund. Our refund policy is customer-centric and it is designed to simplify the process of refund. We keep updating our refund policy from time to time and thus we appeal our customers to keep checking the space every so often to understand the changes.
To make the experience seamless and hassle-free for our customers, we have set some rules for an easy refund process. You need to follow those rules while claiming a refund.
These rules are:
  • You can ask for total refund if the product reached you in a damaged state. You need to help us with the images of the damaged parcel/product which makes it easier for our customer care team to initiate a refund.
  • In case, if you receive a wrong product or if there is delayed shipping, we take care of the re-shipment and it is done free of any shipment charges.
  • We request our customers to help us with their accurate mailing address and contact details. If the address given by you is incomplete or if you submit a wrong address then we shall not be held responsible for wrong delivery.
The refund policy designed by us is easy to understand and implement. However, if you get stuck at any point or if you have any queries related to the same, you can reach out to our customer care team and get your queries answered. A toll-free number and an email address are given on the website. Use either of it and get connected with our customer care team. Our customer care team will solve your queries with satisfactory solutions. We request our customers to read refund policy thoroughly before claiming for a refund.

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